Support

EDU Support (formerly Nestorsupport)​​

Contact the primary helpdesk via phone, e-mail or visit one of our locations.

Local Brightspace Support

Schedule an appointment or visit a physical support location to get assistance with building your course within the new FLE.

Faculty Support​

At some faculties there are local support desks for Brightspace.

Online and onsite teacher training​

Follow either online or onsite training to get the most out of Brightspace.

Self-paced online training

Learn all that Brightspace has to offer at your own pace.

Embedded Experts

Educational support within your faculty.

MOOCs and DIY studio

Support with the creation of MOOCs and the use of DIY studios.

Webinars

Webinar recordings on the shift to online and hybrid teaching and learning.

Courses Educational Staff Development

Find an overview of the training courses for staff development.

Assessment Support​

Assessment experts to support you with constructing and analysing exams.

LMS Faculty Coordinators

The LMS Faculty Coordinator is the Brightspace representative for you faculty.

Video coordinators

The video coordinator is the video representative for you faculty.

Schedulers

Your faculties scheduler is responsible for the scheduling of courses and activities.

Ocasys coordinators

The educational catalogue Ocasys shows information on all courses offered by the University of Groningen.

CIT Service Desk

The CIT Service Desk is there for all IT related questions.

IRIS​

The Self Service Portal of the CIT Service Desk.

Educational Support Desks

Support offered by faculties such as help with graduation procedures, certified academic transcripts and exam and course registrations.

Student Information & Administration

SIA can help you with questions regarding tuition fees, application and admission of students, student cards, information about Studielink and more.

Central Communication Team

To put information on the Student Portal such as a Nice or Need to Know message, please contact the communication team.